Repair Windows 10 DVD/CD-ROM Error: Windows cannot start this hardware device simply because its configuration information (in the registry) is incomplete or broken. (Code 19)

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Soon after upgrade your technique to Windows ten, you DVD/CD-ROM drive may not work. In Device Manager, you most almost certainly see the error message saying:Windows cannot start this hardware device since its configuration data (in the registry) is incomplete or damaged. (Code 19)To fix the problem, you can comply with steps beneath.


1.  In Device Manager, expand category DVD/CD-ROM drives. Proper-click on the DVD/CD-ROM device beneath this category. Click Uninstall, and then reboot your Pc.


 2. Try deleting the problem registry files.

Note: To perform this, you need to have to be logged on to Windows as an administrator. Please adhere to the methods under cautiously, as serious difficulties may possibly occur if you modify the registry incorrectly. It is suggested to back up the registry so you can restore them to previous status if dilemma occurs.

(1) Press Win+R (Windows key and R important) at the identical time. A Run dialog will seem. Sort regedit in the run box and click OK button.


(two) Locate and then click the following registry subkey:


(three) If you see UpperFilters in the pane on the correct side, right-click UpperFilters, and then click Delete.

(4) If you see LowerFilters in the pane on the proper side, appropriate-click LowerFilters, and then click Delete.


 Click Yes to confirm the removal of the LowerFilters registry entry.

(five) If you do not see UpperFilters and LowerFilters, select all files and delete them all.

(6) Exit Registry Editor, and then restart the computer.

Following following actions above, if the problem nonetheless persists, you can attempt updating all drivers with Driver Easy.Driver Straightforward PRO provides professional tech assistance assure and 30-day money back guarantee. You can contact us for assistance regarding any laptop issues that  you have. And  you can ask for a full refund if you are not happy with our solution.